Fully automated door control from the tamper-resistant keypad or remotely by the NorthStar Connect app.
Privacy mode on the Yale door lock is a feature that allows users from inside the home to deactivate the keypad and sound - providing a secure and silent lock for the users inside the home. To activate and deactivate this feature follow the steps below.
If the batteries on the Yale door lock are low, the indicator light on the lock will flash red. To replace the batteries on the Yale door lock follow the steps outlined here.
Adding user codes to the Yale door lock is a simple process and can be completed from the keypad of the lock.
Locking and unlocking the Yale door lock is very simple, to learn how follow the steps below.
If the door lock is unresponsive, and the door lock is locked and inaccessible, the lock may be in privacy mode. If this is the case, use the application or the master code to unlock the door and access the home. The batteries may also be dead, if the batteries are dead, use a 9 volt battery in the convenient aux power port, then use the code to open the door and replace the batteries.
If you need to change the master code on the door lock, follow the steps outlined below.
800-775-7827
techsupport@northstarhome.com
Licenses: AL 17-1345 | AR E2010-0006 | AZ 18061-0 | CA ACO 6785 | DC 602515000003 | DE 15-174 | FL EG13000591 | GA 15001616 IL 127.001620 | LA F2295 | MD 107-2334 | MI 3601205827 | MN TS683502 | NM 369548 | NC 006034P3M | NV 0078791 | OK 1774 OR 195785 | PA PA109514 | SC BAC 12781 | TN 1496 | TX B18646 | UT 5025131-6501 | VA 11-9127 | WA NORTHAS90016