How to change the batteries in a Lyric (SiX) Motion Detector

1. Locate the sensor that has a low battery by verifying the zone number and location of that sensor on the alarm panel.
2. Place the alarm panel in Walk Test mode.
3. Go to the sensor showing the low battery.
4. Locate the locking tab on the sensor. Depress the locking tab with your finger and open the sensor, sliding it upward until it stops.
5. Now that the sensor is open, you can see the battery located inside.
6. Remove the old battery from the sensor, by pulling it straight up out of the battery tray.
7. Now that the battery has been removed from the sensor, wait a full two minutes before replacing it with a new CR123A (or equivalent) Lithium battery.
   
8. Pay close attention to the orientation of the battery in the battery tray. The battery will have a positive side, and a negative side, and the battery tray will have the proper orientation marked.
9. Reinstall the sensor on the mounting plate by placing it against the mounting plate and sliding it down locking it into place until you hear a click.
10. Now that the sensor is properly secured onto the mounting plate, we will want to reboot the panel.
11. Once the panel has been rebooted, test the sensor for proper function.
12. If you have followed these steps, and the battery still shows low, contact Technical Support for further assistance.

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How to fix a loss of supervision on a Lyric (SiX) Motion Detector

If a SIXPIR Motion detector is showing a loss of supervision, this means that for whatever reason, the sensor is not being monitored by the alarm panel. To ensure that the sensor is being monitored properly perform the following troubleshooting steps.

1. Perform a Walk Test on the sensor. If the sensor trips on the panel, it is being monitored. If not, further troubleshooting will be required.
   
2. If this sensor has a history of low battery, the battery may have died completely, and is no longer being monitored as it no longer has power. If this is the case, replace the battery in the sensor. If you do not know how to do this read the article titled "How to change the batteries in a Lyric (SiX) Motion Detector".
   
3. Ensure that the sensor is within range of the panel. It needs to be within 200 feet of the panel, with minimal interference, (walls, doors, etc.) If signal strength is the issue, you can confirm that by performing a Go no Go test. If you do not know how to do this, contact our Technical Support department for assistance.
4. If none of these reasons explain the loss of supervision of the sensor, you will need to contact our Technical Support department for assistance.
   
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Testing false alarms on a Lyric (SiX) Motion Detector

There are several things that can cause a false alarm on a SIXPIR motion detector including, heating/AC vents, pets, stoves, and windows. A good way to test the sensor is to cover it with a piece of paper or a towel (or something similar). Continue to arm the alarm system on Away with the motion sensor covered, and if the false alarms continue, that sensor is most likely broken, and will need replacement. If this is the case, contact our Technical Support department for assistance.

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